Streamline Customer Service with Tekst AI
Tekst is an advanced AI-powered platform tailored for businesses to enhance their communication management. It offers a comprehensive suite of features that streamline the handling of emails, tickets, and various business conversations. Notable functionalities include 'Insights', which delivers analytical metrics on organizational communication, allowing for informed decision-making and improved workflows. Additionally, the 'Automation' feature leverages historical data to optimize message handling, enriching communications with tags and automating responses to minimize manual tasks.
Moreover, Tekst enhances individual mailbox organization, enabling employees to prioritize and bundle tasks effectively, ultimately freeing up time for more critical work. It integrates seamlessly with major software platforms such as SAP, Salesforce, Microsoft Dynamics 365, Microsoft Outlook, and Zendesk. The platform emphasizes security and compliance, ensuring that all information is encrypted and avoids data storage. With a swift implementation process and support for multiple languages, Tekst is designed for global business operations.
